Ross F. Mann | October 1, 2025 | Nursing Home Abuse
When it comes to placing a loved one in a nursing home, families expect high-quality care in a safe and comfortable environment. Unfortunately, many people face serious concerns about the care their loved ones receive, which is why nursing home abuse lawyers often play an essential role in protecting residents’ rights. Complaints about nursing homes are not uncommon, and some issues are more frequent than others.
Understanding these issues can help families make informed decisions and seek justice if necessary. In this article, we will discuss the three most common complaints about nursing homes and provide information on how to address them.
1. Poor Staffing and Understaffing
One of the most common complaints about nursing homes is related to staffing problems. Many families express concerns about a lack of qualified staff to provide proper care for their loved ones. Understaffing can lead to numerous issues, including prolonged wait times for assistance, inadequate care, and insufficient attention to the needs of residents.
Nursing homes are required by law to have a certain number of staff members on duty at all times. However, many facilities fail to meet these requirements due to budget constraints, ineffective management, or a high employee turnover rate.
Understaffing often results in a decline in the quality of care. Residents may not receive timely medication, assistance with daily activities, or the emotional support they need. In some cases, understaffing may also lead to more serious issues, such as residents being left alone for extended periods or being at a higher risk of falls and injuries.
2. Neglect and Abuse of Residents
Unfortunately, some residents experience physical, emotional, or even sexual abuse while in care facilities. Neglect, which occurs when staff fail to meet the basic needs of residents, is also a common complaint. This includes failing to provide proper nutrition, neglecting to change bedsores, and not offering assistance with basic hygiene.
These serious issues can cause long-term harm. Residents who are neglected may suffer from malnutrition, dehydration, and untreated medical conditions. In more severe cases, abuse can lead to broken bones, head trauma, and even death. Emotional and psychological abuse, such as verbal insults, threats, or isolation, can also have devastating effects on residents’ well-being.
It is important to note that abuse can come from any staff member—nurses, aides, or even other residents. Families should be aware of signs of abuse and neglect, which can include unexplained injuries, weight loss, bruising, withdrawal, or a sudden behavior change.
3. Unsafe and Unclean Environments
A third major complaint that many families have about nursing homes involves the physical environment. Many nursing homes fail to maintain clean, safe, and comfortable living spaces for their residents. Dirty facilities, outdated equipment, and unsafe conditions can all lead to health problems for residents.
Common complaints about nursing homes include unsanitary conditions, such as dirty bedding, moldy bathrooms, or poor hygiene practices among staff members. Poorly maintained equipment, such as wheelchairs or bed rails, can lead to injuries or falls. Additionally, residents with mobility issues may be at risk if there are hazards like slippery floors or poorly lit hallways.
An unclean and unsafe environment can negatively impact the overall well-being of residents. Dirty conditions increase the risk of infections and can contribute to a decline in physical and mental health. When nursing homes fail to meet proper safety and cleanliness standards, families have the right to take action and hold the facility accountable for the conditions.
How to Address Nursing Home Complaints
If you or a loved one is experiencing any of the above issues in a nursing home, there are steps you can take to address the problem. First, it’s important to document everything. Keep a record of incidents, including dates, times, and details of any issues. This documentation will be crucial if you decide to pursue legal action or file a complaint with state or federal agencies.
You should also communicate directly with the nursing home staff and management. In many cases, the facility may be unaware of the issue, and addressing it with them may result in a resolution.
If the problem persists or is not resolved to your satisfaction, you can file a formal complaint with the state’s Department of Health or a local long-term care ombudsman. In cases of serious abuse or neglect, contacting law enforcement may also be necessary.
Call Our Lexington Nursing Home Abuse Attorneys at Ross Mann Personal Injury Lawyers for a Free Consultation
When your loved one enters a nursing home, you are placing your trust in the facility and its staff. Unfortunately, not all nursing homes live up to that trust. By understanding the most common complaints and staying informed about your loved one’s care, you can make informed decisions that best support their well-being.
If you suspect that your loved one’s nursing home is providing substandard care, take immediate action by reporting the issue, seeking legal advice, and exploring your options for justice.
If you were injured in an accident in Lexington, and need legal help, contact our personal injury attorneys at Ross Mann Personal Injury Lawyers, to schedule a free case review today.
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Ross Mann Personal Injury Lawyers – Lexington
501 Darby Creek Rd UNIT 48
Lexington, KY 40509
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